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Help in a crisis

Organisations you can contact when your college is closed, and useful resources

If you need help or support when the college is closed, please contact one of the organisations listed below. 

If it is an emergency you should call 999.

PAPYRUS is a UK charity dedicated to preventing suicide and promoting emotional health and wellbeing in young people. For free and confidential suicide prevention advice call, text or email HOPELINEUK, which is open from 9am until midnight every day of the year. 
The number is staffed by trained advisers who work with young people and anyone concerned about young people to keep them safe from suicide. Click here for more information. 

Call: 0800 068 4141
Text: 07860 039967

Alumina is a free online course for young people struggling with self-harm. The sessions are run by trained counsellors and youth workers. You don't need anyone to refer you, and no one will see or hear you during the sessions. You can find out more by clicking here. 

ChildLine is a free and confidential service for young people aged 19 and under. 
Whatever your worry, whenever you need help, however you want to get in touch. 
You can reach ChildLine by calling 0800 1111 any time or by chatting online via their website

Samaritans is a free and confidential service for people of any age. 
You can contact the charity 24 hours a day, seven days a week and talk to them about anything – including if you're feeling suicidal. To contact the Samaritans, call 116 123 free from any phone, email or visit their website.

The Mix is a free and confidential support service for people aged under 25.
They can help you take on any situation you're dealing with, from mental health to money, from homelessness to finding a job, and from break-ups to drugs. Get in touch online or by phoning 0808 808 4994. If you're experiencing a crisis, including suicidal thoughts, you can text THEMIX to 85258.

Sane is a national helpline offering specialist emotional support and information to anyone affected by mental illness, including family, friends and carers. You can call 0300 304 7000, or visit their website.

Shelter gives advice to people who are homeless or about to become homeless. An adviser could help you to keep your home or help you find emergency housing. You can contact Shelter by calling 0808 800 4444 from 8am to 8pm on weekdays and 9am to 5pm at weekends, or via their website.

The National Domestic Violence Helpline is run in partnership between Women's Aid and Refuge. It offers a free, 24-hour phoneline to give support, help and information over the phone to women experiencing domestic violence as well as anyone calling on their behalf. You can reach the helpline by calling 0808 2000 247, and you can visit the website here, and there is information about covering your tracks online here.

Support for men experiencing domestic abuse

Men can experience domestic abuse too. Nobody should have to live in fear of their partner. Men’s Advice Line offers advice and support for men experiencing domestic violence and abuse.

Kooth is a free, safe and anonymous online support service for young people. You can chat to counsellors, read articles written by young people, get support from the Kooth community, write a daily journal. Visit the website here.

The CYP Haven is a space for people aged 10 to 18 to talk about worries and mental health in a confidential, friendly and supportive environment. There are four spaces in Surrey, including one in Epsom, where you can turn up without an appointment and talk to someone. You can also take part in activities in a group. Find out more here.

Adult Safe Havens is a free drop-in service for any adults experiencing a crisis or emotional distress. The service is open from 6pm to 11pm every day of the year, and there is a Safe Haven in Epsom.

NHS First Steps

An NHS and Surrey Council publication on Emotional Health and mental well-being - click here

OK Rehab specialises in addiction treatment. This treatment is available via both inpatient and outpatient treatment providers. They also work with clinics that are able to facilitate treatment taking place in your own home, who are able to provide professional intervention and home detoxification.

Rehab 4 Addiction was founded to assist those affected by substance misuse and their loved ones. They offer a range of services, and help signpost you to the most effective treatments. This includes alcohol rehab, drug rehab, detox services, intervention, aftercare and outpatient counselling. Their helpline advisors are committed to helping you in your quest to locate effective treatments for addiction.

0800 140 4690