Mental health includes how we feel, think, behave and act and therefore is an integral part of your overall general health and well-being.
Students at Nescot are able to talk to our Mental Health Practitioner for practical support, information, advice and guidance about concerns or difficulties they may have. These staff will assess any students who believe they are have a mental health problem, and signpost them to appropriate support.
How we process your personal data
The Student Safeguarding and Wellbeing Service handles your personal data carefully under the terms of the General Data Protection Regulation. This means that:
- We ask your consent to process your personal data when you complete a pre-counselling form
- We use your personal information to ensure you are eligible to use the Service, to arrange the most appropriate support for you and to contact you.
- On your first contact with the Service, we create a confidential secure electronic file that will contain: a copy of the pre-counselling confidentiality agreement, a record of your attendance (including missed or cancelled appointments), notes of sessions, any other contact or correspondence you have with the Service, or contact with others on your behalf or about your care. Having a complete account of your involvement with us helps us to support you as a user of our Service.
- We do not share your data beyond the Service unless:
- you ask us to do so or
- there is a serious and imminent risk to your own or to other’s safety, or when we are legally obliged to do so
- We use data to compile anonymous statistics about the use of the Service and for research purposes.
- You will be reminded of our confidentiality and record keeping policy when you have an appointment with us and you are welcome to ask any questions about it.
College-based Counsellors and Wellbeing staff are deployed in the college and are therefore subject to the same policies and procedures, including confidentiality.
Things we can’t help with
We are not a crisis service or a 24/7 service. Click here for other services available.
In the case of a life-threatening emergency you should call 999 immediately.