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Skills for Business: Level 2 (Distance Learning)

Course information

Course Summary

This qualification is designed for learners who are working in a business administration role within any sector or industry. It is ideal for those who are new to the role or who already have experience of office-based skills.

Course Code:N3TNR
Study Type:Part Time
Academic Level:
Award:Skills for Business NCFE Level 2 Diploma
Awarded by:NCFE
Course Length

To apply please click here to go to our Distance Learning Website

Course Detail

To apply please click here to go to our Distance Learning Website

The Level 2 Diploma in Skills for Business aims to provide learners with formal recognition of their performance in the workplace. It aims to provide learners with an understanding of the essential skills required to work in a business environment. It will give the learner the opportunity to develop the skills required to manage and improve their own performance whilst achieving an understanding of current work practices.

To be awarded the Level 2 Diploma, learners must achieve a minimum of 6 units (a minimum of 48 credits) from a choice of 10 optional units:

  • Unit 1: Business culture and responsibilities (8 credits)
  • Unit 2: Deliver customer service in a business environment (8 credits)
  • Unit 3: Produce documents in a business environment (8 credits)
  • Unit 4: Solve problems in a business environment (8 credits)
  • Unit 5: Work with others in a business environment (8 credits)
  • Unit 6: Communicate in a business environment (8 credits)
  • Unit 7: Contribute to running a project (8 credits)
  • Unit 8: Innovation in a business environment (8 credits)
  • Unit 9: Manage and improve own performance in a business environment (8 credits)
  • Unit 10: Respond to change in a business environment (8 credits)


The course is a mixture of knowledge and competence based assessment where the learner will be assessed and graded on their ability to competently perform a range of tasks connected with their work. The programme is delivered in the workplace and each candidate will maintain a portfolio of evidence to demonstrate achievement of all the assessment criteria associated with each unit. Candidates will receive individual guidance and support throughout the programme.

Course Fees

Free if you meet the eligibility criteria (click here for details) and if you complete the course (click here for details of our terms and conditions)

Entry Requirements

There are no specific recommended prior learning requirements for this qualification although learners may find it helpful if they’ve already achieved a Level 1 qualification. Some of the practical aspects of the course are assessed via observation and as such, you will need to be working in an administrative role in order to complete this qualification.

Your Next Steps

By undertaking this programme, candidates will be able to further their own continuous professional development, which may improve their career prospects, or progress on to higher level studies.

Other Information

Please note that Learning Support staff are not routinely allocated to part time courses.


This Nescot College website describes the facilities and courses which the College intends to offer during the academic year commencing Autumn 2020. The web pages are prepared in advance of the academic year to which they relate and every effort has been made to ensure that the information contained in these pages is helpful, fair and accurate at the time of printing. However, this information is subject to change over time.

Nescot will take reasonable steps to provide the courses and services as described, however, the College cannot guarantee the provision of any course or facility. Some circumstances, such as staff changes, resource limitations and other factors over which the College has no control, such as industrial action or a change in the law or the level of demand for a particular programme or module (please note that this list is non-exhaustive), may result in the College having to withdraw or change aspects of the programmes, modules and/or student services detailed on the website. This could include, but not necessarily be limited to, programme/module content, staffing, the location where the programme/module is taught or the manner of teaching delivery, and the facilities provided to deliver or support the programme. Where circumstances demand an unavoidable change or where it is necessary for the College to discontinue a programme of study, Nescot will take all reasonable steps to minimise the effect and all proposed changes will be notified to potential applicants who have registered an interest in the relevant programme at the earliest possible opportunity as well as being reflected on the College’s website. In addition, any changes between the website and the proposed course and services will be notified to applicants at the time of making an offer.

All prices quoted may be subject to change and you will be notified of any such change when any offer of a place is made to you by Nescot.

Should you become a student of the College, this notice shall be a term of any contract between you and Nescot. Any offer of a place at the College shall be subject to the student enrolment conditions and the College’s rules and regulations as amended from time to time. A copy of the Nescot’s current terms and conditions can be obtained in writing from Nescot, Quality Office, Reigate Road, Ewell, Epsom, Surrey, KT17 3DS.

Last updated - 26/05/20