Enrolling for 2022 start? All you need to know here

Support Work in Schools and Colleges: Level 2 (Distance Learning)

Course information

Course Summary

The qualification is aimed at a range of learners who are thinking of working in a school or college setting, including young people, mature learners, learners with special educational needs, or where English is an additional language.

Course Code:N3TTV
Study Type:Part Time
Academic Level:Level 2
Award:Support Work in Schools & Colleges: Level 2 Award
Awarded by:NCFE
Course Length

Learners should complete the course within 8 weeks.

Course Detail

The award qualification is an introduction to the knowledge and understanding needed to work in a school or college environment. It can apply to the many varied roles that full and part-time support staff may fulfil including: administrative roles, site support roles, technical roles and volunteers, as well as roles that work directly with children and young people in the learning environment. The award shares mandatory units with the certificate Level, providing a direct link and completion for six of the mandatory units the certificate. Some knowledge of development in the early years has also been included in the specification to enhance learners understanding.

The course will cover the following six units:

  • Understand Schools and Colleges as Organisations
  • Understand Children and Young People’s Development
  • Understand Communication and Professional Relationships with Children, Young People and Adults
  • Understand Children and Young People’s Health and Safety
  • Safeguarding Children and Young People
  • Understand Equality, Diversity and Inclusion in Work with Children and Young People


Candidates work through an online platform, so there is no need to attend the college to gain the qualification. The learning materials contain knowledge needed to meet the assessment requirements of the course and you can also gain further knowledge through research of the unit. Assessments are based on knowledge learned on the programme. Learners should complete the course within 8 weeks.

Course Fees

Free if you meet the eligibility criteria (click here for details) and if you complete the course (click here for details of our terms and conditions)

Entry Requirements

You do not need to have any formal qualifications in order to follow this course, but you will need to demonstrate commitment and motivation to work through the specially prepared distance-learning materials. The learner must live in England and be over 19 years of age.

Your Next Steps

The qualification is part of our bespoke Behaviour That Challenged and Supporting Teaching and Learning package, we can arrange a combination of subject as a package specifically for you and your organisation.

Other Information


This Nescot College website describes the facilities and courses which the College intends to offer during the academic year commencing Autumn 2022. The web pages are prepared in advance of the academic year to which they relate and every effort has been made to ensure that the information contained in these pages is helpful, fair and accurate at the time of printing. However, this information is subject to change over time.

Nescot will take reasonable steps to provide the courses and services as described, however, the College cannot guarantee the provision of any course or facility. Some circumstances, such as staff changes, resource limitations and other factors over which the College has no control, such as industrial action or a change in the law or the level of demand for a particular programme or module (please note that this list is non-exhaustive), may result in the College having to withdraw or change aspects of the programmes, modules and/or student services detailed on the website. This could include, but not necessarily be limited to, programme/module content, staffing, the location where the programme/module is taught or the manner of teaching delivery, and the facilities provided to deliver or support the programme. Where circumstances demand an unavoidable change or where it is necessary for the College to discontinue a programme of study, Nescot will take all reasonable steps to minimise the effect and all proposed changes will be notified to potential applicants who have registered an interest in the relevant programme at the earliest possible opportunity as well as being reflected on the College’s website. In addition, any changes between the website and the proposed course and services will be notified to applicants at the time of making an offer.

All prices quoted may be subject to change and you will be notified of any such change when any offer of a place is made to you by Nescot.

Should you become a student of the College, this notice shall be a term of any contract between you and Nescot. Any offer of a place at the College shall be subject to the student enrolment conditions and the College’s rules and regulations as amended from time to time. A copy of the Nescot’s current terms and conditions can be obtained in writing from Nescot, Quality Office, Reigate Road, Ewell, Epsom, Surrey, KT17 3DS.

Last updated - 04/11/2021