Start your career in hospitality with the Hospitality Team Member Apprenticeship. A hospitality team member can work in a range of establishments, for example bars, restaurants, cafés, conference centres, banqueting venues, hotels or contract caterers. The role of a hospitality team member is very varied and although hospitality team members tend to specialise in an area, they have to be adaptable and ready to support team members across the business, for example during busy periods.

The apprenticeship explores the essentials of working in the industry and developing your customer service and team member skills. The core units are focused on the business, people and customers. In addition, students choose to select one specialist area in hospitality, options include:

• Food and beverage service
• Serving alcoholic beverages
• Barista
• Housekeeping
• Concierge
• Reception
• Reservations
• Conference and banqueting.

A 5% employer contribution fee may be applicable depending on the age of the apprentice and the size of your organisation.

You will need to have achieved GCSEs at grade 9 - 3 (or comparable qualification) in English and maths. Please note, you will also be required to undertake an initial assessment prior to enrolment in order to assess your current level of English and maths. Your interviewer will discuss with you what minimum level you will need to achieve at initial assessment. Please note if your English and maths prior qualifications are comparable to a GCSE grade 3 you will be required to attempt functional skills at level 2.

Whilst your technical skills and knowledge will develop over the course of your Apprenticeship you will also need to demonstrate to potential employers that you possess the relevant skills and personal qualities and are willing to work and learn.

To begin this course you must be eligible to work within England or the European Economic Area (EEC) and be employed for a minimum of 30 hours in a relevant job role and be able to attend college on a part-time basis. Your employer must commit to supporting you throughout your apprenticeship and provide on-the-job learning as well as your college based off-the-job learning.

If you do not have an employer to support your apprenticeship the college will support you to find an employer through our dedicated employer support team.

Please note that all apprenticeships are subject to availability of space.

Progression from this apprenticeship is expected to be onto a hospitality supervisory or team leading role.

Whilst your technical skills and knowledge will develop over the course of your Apprenticeship, you will also need to demonstrate to potential employers that you possess the relevant skills and personal qualities and are willing to work and learn.

Employers will look for:

• Good Communication skills
• Reliable, flexible and good timekeeping
• Ability to work in a team as well as on your own initiative
• Enthusiastic and willing to learn

Disclaimer:

This Nescot College website describes the facilities and courses which the College intends to offer during the academic year commencing Autumn 2020. The web pages are prepared in advance of the academic year to which they relate and every effort has been made to ensure that the information contained in these pages is helpful, fair and accurate at the time of printing. However, this information is subject to change over time.

Nescot will take reasonable steps to provide the courses and services as described, however, the College cannot guarantee the provision of any course or facility. Some circumstances, such as staff changes, resource limitations and other factors over which the College has no control, such as industrial action or a change in the law or the level of demand for a particular programme or module (please note that this list is non-exhaustive), may result in the College having to withdraw or change aspects of the programmes, modules and/or student services detailed on the website. This could include, but not necessarily be limited to, programme/module content, staffing, the location where the programme/module is taught or the manner of teaching delivery, and the facilities provided to deliver or support the programme. Where circumstances demand an unavoidable change or where it is necessary for the College to discontinue a programme of study, Nescot will take all reasonable steps to minimise the effect and all proposed changes will be notified to potential applicants who have registered an interest in the relevant programme at the earliest possible opportunity as well as being reflected on the College’s website. In addition, any changes between the website and the proposed course and services will be notified to applicants at the time of making an offer.

All prices quoted may be subject to change and you will be notified of any such change when any offer of a place is made to you by Nescot.

Should you become a student of the College, this notice shall be a term of any contract between you and Nescot. Any offer of a place at the College shall be subject to the student enrolment conditions and the College’s rules and regulations as amended from time to time. A copy of the Nescot’s current terms and conditions can be obtained in writing from Nescot, Quality Office, Reigate Road, Ewell, Epsom, Surrey, KT17 3DS.