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Travel and Tourism: Level 2 Extended Certificate

EXCITING TRIPS - Each year we organise trips to UK and European resorts, including Croatia, Tenerife, Barcelona, London, Madrid, Paris and Brighton.

Course information

Course Summary

This course gives students the knowledge and understanding of the travel and tourism industry.

Course Code:N1049
Study Type:Full Time
Academic Level:Level 2
Awarded by:NCFE
Course Length

1 year full time. Usually 3-4 days per week, 10.5 - 13.5 hours per week

Course Detail

The course gives a comprehensive introduction to different sections of the travel industry including, airlines and airports, destinations, hospitality and travel agencies, alongside the core areas of study of the travel sector and customer service. Students will develop the confidence to progress within specific areas of employment as cabin crew, travel agent or even a holiday rep or alternatively there is the opportunity to progress to a Level 3 course in travel and tourism.

Learners completing these qualifications will have gained a lot of different skills giving them an added advantage over other applicants. The units chosen in the course have been specifically designed to enable the learner to gain the confidence to promote themselves in the job market. These units range from learning about the travel industry as a whole to marketing, and from the importance of good customer service to learning about a range of destinations. Students will be encouraged to build their confidence and reach their full potential at every stage.

This qualification will further enhance the learners’ experience by giving them opportunities to build a solid foundation for further learning, focusing on the development of personal, learning and thinking skills, functional skills, and wider skills in a travel context, such as environmental issues and health and safety in resorts.

The course gives opportunities for everyone to achieve, by ensuring that there are both practical elements as well as more formal assessments, enabling the students to put theory into practice. Our course is structured to ensure that a mixture of theory and practical units are studied. 

This course is aimed at students with an interest in travel and tourism and who want to gain a qualification to go into employment within the travel and tourism industry or progress onto the Level 3 Travel and Tourism qualification.

Level 2 Units on the Extended Certificate include:

  • Unit 01 Customer service in travel and tourism
  • Unit 02 The UK travel and tourism industry
  • Unit 03 Travel and tourism destinations
  • Unit 07 Travel agency operations
  • Unit 08 Hospitality in travel and tourism
  • Unit 13 Know about airports and airlines

Work Experience is a part of this course, the hours and dates will be determined by the course tutor. Work experience can be up to a maximum of two weeks on an external placement, you are encouraged to source your own placement with support from the WEX Team and your course tutor. Where external placements are not possible you will be expected to take part in simulated work experience organised by the college.

Course Fees

Fees for 2022/23 £3,120

Please note:

  • Fees are for 2022/23 and relate to home and EU students
  • Students aged 16 to 18, or those aged 16 to 24 who have a valid EHCP, and are studying Further Education courses are not normally charged for course fees
  • For more information about financial support, please click here.

You will be provided with all the basic resources and materials needed for your programme. Some additional fees are required to cover the cost of trips made to international destinations and activities required to participate in to gain the criteria to pass this course. Costs approximately - £110

Entry Requirements

New Students

Four GCSEs at grade 3 or above including English.

Progressing Students

A level 1 Diploma plus English and Maths, plus a good reference from your current tutor for attitude, behaviour, attendance and punctuality.

Your Next Steps

From this qualification you can progress on to the Level 3 Travel and Tourism qualification, or other Level 3 qualifications in the College. You can also enter employment in the travel industry, such as cabin crew, travel agent, holiday representative and working within an airport.

Potential career routes in the Travel and Tourism industry:

  • Aviation operations
  • Cabin crew
  • Cabin service
  • Check-in assistant
  • Cruises
  • Customer services
  • Events welcome
  • Hotel assistant
  • Marketing
  • Passenger services officer
  • Rail travel assistant
  • Resort representative
  • Ride operator
  • Security officers at visitor attractions
  • Tour guide
  • Tour operations
  • Tourist information centre assistant
  • Travel agency consultant
Other Information


This Nescot College website describes the facilities and courses which the College intends to offer during the academic year commencing Autumn 2022. The web pages are prepared in advance of the academic year to which they relate and every effort has been made to ensure that the information contained in these pages is helpful, fair and accurate at the time of printing. However, this information is subject to change over time.

Nescot will take reasonable steps to provide the courses and services as described, however, the College cannot guarantee the provision of any course or facility. Some circumstances, such as staff changes, resource limitations and other factors over which the College has no control, such as industrial action or a change in the law or the level of demand for a particular programme or module (please note that this list is non-exhaustive), may result in the College having to withdraw or change aspects of the programmes, modules and/or student services detailed on the website. This could include, but not necessarily be limited to, programme/module content, staffing, the location where the programme/module is taught or the manner of teaching delivery, and the facilities provided to deliver or support the programme. Where circumstances demand an unavoidable change or where it is necessary for the College to discontinue a programme of study, Nescot will take all reasonable steps to minimise the effect and all proposed changes will be notified to potential applicants who have registered an interest in the relevant programme at the earliest possible opportunity as well as being reflected on the College’s website. In addition, any changes between the website and the proposed course and services will be notified to applicants at the time of making an offer.

All prices quoted may be subject to change and you will be notified of any such change when any offer of a place is made to you by Nescot.

Should you become a student of the College, this notice shall be a term of any contract between you and Nescot. Any offer of a place at the College shall be subject to the student enrolment conditions and the College’s rules and regulations as amended from time to time. A copy of the Nescot’s current terms and conditions can be obtained in writing from Nescot, Quality Office, Reigate Road, Ewell, Epsom, Surrey, KT17 3DS.

Last updated - 02/11/2021