Enrolling for 2022 start? All you need to know here

Operations/ Department Manager: Level 5 Apprenticeship

Course information

Course Summary

Nescot is proud to be working in partnership with the Chartered Management Institute (CMI) to offer a Level 5 Apprenticeship in Operations/ Departmental Management.

Course Code:N8771
Study Type:Part Time
Academic Level:Level 5
Award:Level 5 Operations/Departmental Manager
Awarded by:CMI/The Institute for Apprenticeships
Course Length

18 – 24 months.

Course Detail

Nescot is proud to be working in partnership with the Chartered Management Institute (CMI) to offer a Level 5 Apprenticeship in Operations/ Departmental Management.

The apprenticeship is suitable for those who are, or wish to become, operations/departmental managers. The apprenticeship includes business education, work-based learning and professional development. An operations/departmental manager is someone who manages teams and/or projects, and achieving operational or departmental goals and objectives, as part of the delivery of the organisations strategy. They are accountable to a more senior manager or business owner.

Working in the private, public or third sector and in all sizes of organisation, specific responsibilities and job titles will vary, but the knowledge, skills and behaviours needed will be the same. Key responsibilities may include creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management, coaching and mentoring.

Core subject areas include:

  • Operational management
  • Business management principles
  • Project management
  • Performance management
  • Management techniques
  • Relationship management
  • Communications

Typically this apprenticeship will last up to 2.5 years.

Course Fees

An employer contribution fee may be applicable depending on the age of the apprentice and the size of your organisation.

Entry Requirements

You will need to have achieved GCSEs at grade 9 - 4 (or comparable qualification) in English and maths. Please note, you will also be required to undertake an initial assessment prior to enrolment in order to assess your current level of English and maths. Your interviewer will discuss with you what minimum level you will need to achieve at initial assessment.

Your Next Steps

On completion, staff members may choose to register as Associate members with the Chartered Management Institute to support their professional career development and progression.

Other Information


This Nescot College website describes the facilities and courses which the College intends to offer during the academic year commencing Autumn 2022. The web pages are prepared in advance of the academic year to which they relate and every effort has been made to ensure that the information contained in these pages is helpful, fair and accurate at the time of printing. However, this information is subject to change over time.

Nescot will take reasonable steps to provide the courses and services as described, however, the College cannot guarantee the provision of any course or facility. Some circumstances, such as staff changes, resource limitations and other factors over which the College has no control, such as industrial action or a change in the law or the level of demand for a particular programme or module (please note that this list is non-exhaustive), may result in the College having to withdraw or change aspects of the programmes, modules and/or student services detailed on the website. This could include, but not necessarily be limited to, programme/module content, staffing, the location where the programme/module is taught or the manner of teaching delivery, and the facilities provided to deliver or support the programme. Where circumstances demand an unavoidable change or where it is necessary for the College to discontinue a programme of study, Nescot will take all reasonable steps to minimise the effect and all proposed changes will be notified to potential applicants who have registered an interest in the relevant programme at the earliest possible opportunity as well as being reflected on the College’s website. In addition, any changes between the website and the proposed course and services will be notified to applicants at the time of making an offer.

All prices quoted may be subject to change and you will be notified of any such change when any offer of a place is made to you by Nescot.

Should you become a student of the College, this notice shall be a term of any contract between you and Nescot. Any offer of a place at the College shall be subject to the student enrolment conditions and the College’s rules and regulations as amended from time to time. A copy of the Nescot’s current terms and conditions can be obtained in writing from Nescot, Quality Office, Reigate Road, Ewell, Epsom, Surrey, KT17 3DS.

Last updated: 24/05/2022