Course Overview
This course covers a range of essential skills for the workplace, which will be useful to learners throughout their careers. It provides an introduction to information management, document production and administrative services.
Entry Requirements
You do not need to have any formal qualifications in order to follow this course, but you will need to demonstrate commitment and motivation to work through the specially prepared distance-learning materials.
What the course covers
The programme is ideal for learners who wish to gain the underpinning knowledge and understanding needed to work successfully in a business environment. It will be particularly valuable to those who currently work in an administrative role and wish to achieve a qualification to support their work.
Candidates work through the course materials for the programme at times convenient to them, so there is no need to attend the college to gain the qualification.
Course content:
The course consists of three workbooks and will cover the following areas:
- Principles of providing administrative services
- Principles of business document production and information management
- Understand communication in a business environment
- Understand employer organisations
- Understand how to develop working relationships with colleagues
- Understand customer Service
- Know how to publish, integrate and share using social media.
Assessment
The learning materials contain the knowledge needed to meet the assessment requirements of the course and activities to allow candidates to practice their skills and test their learning. Assessments are based on a combination of knowledge and skills learned on the programme and work-based activities and experience.
Fees and funding
Most people are eligible to access our Distance Learning courses for free, the criteria below outline the requirements for free study.
You must:
- Be aged 19 years or above as of 1 August of the current academic year.
- Have lived in the UK, EU, EEA for the past 3 years, for purposes other than study.
- Not currently be enrolled on an Apprenticeship.
- Live in England, in a funded postal code within Surrey, GLA or a non-devolved area.
If you live outside of Surrey or Greater London Authority, click here to see if your area is funded.
We may ask to see evidence of residency status and/or evidence of income or benefits status where applicable to grant funding.
If you have any questions, please contact the Distance Learning team at distancelearning@nescot.ac.uk
Progression
The qualification aims to provide a sound preparation for further study and access to a range of vocational qualifications, including Apprenticeships and Diplomas in Business and Administration.
Duration
Learners should complete the course within 16 weeks.