Level 1 Essential Digital Skills for Everyday Life (This course is no longer taking applications)

The role of a customer service practitioner is to deliver high quality products and services to the customers of their organisation. Your core responsibility will be to provide a high-quality service to customers which will be delivered from the workplace, digitally, or through going out into the customer's own locality.

Apprenticeships are a popular choice for people aged 16 or above, looking for on the job training and the opportunity to gain nationally-recognised qualifications whilst earning a wage. Most of your training will be directly linked to the career you have chosen, gaining practical experience in the workplace.

The Certificate in Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace Course will explore the different types of mental health and the factors that contribute to mental ill health. You will also explore the signs and indicators of mental health and how you can support individuals with mental health issues and those facing mental health crises.

A course to help you understand contemporary digital marketing techniques. Ideal for small business owners and those interested in developing promotional tactics for their employment or business. The qualification is designed for learners who want to develop their knowledge of 'Digital Marketing Promotion', those who are seeking employment in marketing, business, ICT and media as well as those who are already working within this sector who wish to broaden their knowledge.